Smart Appointment & Video Consultation Platform for Telehealth

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Project Overview

Adiba is an innovative EdTech and health-tech startup focused on revolutionizing online healthcare education and doctor consultations. Their goal was to create a seamless platform where patients could learn, connect with doctors, and take control of their health β€” all in one place.

The problem statement

We want patients to securely view doctor availability, book appointments, pay online, and connect over video β€” all in-app, from any device.

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Project Goals

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Let users book appointments based on real-time doctor availability

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Enable secure online payments before the video consultation begins

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Allow in-app video consultations without needing external platforms

User problems

  • Build a system where patients can preview real-time doctor availability.
  • Let users book appointments instantly based on open calendar slots.
  • Enable doctors to acknowledge bookings, so only confirmed appointments move forward.
  • On appointment date β€” both users join seamlessly through a built-in video interface (no external platforms like Zoom).
  • Patients must pay securely online before the session, using integrated payment options.
  • Platform should be visually clean, user-friendly, secure, and work on mobile and desktop.
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Possible Solutions

We delivered a scalable, intelligent platform with end-to-end features tailored for both patients and doctors β€” integrating secure bookings, real-time calendars, video calling, and payments in one modern application.

Real-Time Calendar & Scheduling

Patients can view available time slots for each doctor β€” synced live with the doctor’s availability. No overlap or double-booking.

Appointment + Approval Flow

Once an appointment is made, doctors receive instant requests to approve or reschedule. Smooth process for both sides. No miscommunication.

Built-In Video Consultations

At the scheduled time, both patient and doctor log in and start their virtual consultation using our secure, built-in video platform powered by WebRTC.

Secure In-App Payments

Before joining the session, patients are prompted to pay directly within the app. We integrated trusted payment gateways β€” users can pay via card, wallet, or UPI.

Cross-Platform Experience

The platform works beautifully on mobile, tablet, and desktop β€” responsive and smooth, no tech skills required.

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How We Delivered

While building this system, we focused on:

  • User Experience First: Designed interfaces so even first-time users could easily book, pay, and connect.
  • Real-Time Logic: Calendars and booking systems update instantly. Cancellation or approval triggers automatic notifications.
  • Data Privacy & Security: End-to-end encrypted video calls, secure payment flows, and protected health data.
  • Scalable Codebase: Since the platform will grow, we built it with modular, maintainable architecture that supports remote teams, feature expansion, and long-term stability.
  • Agile Collaboration: Adiba’s leadership was primarily US-based. Our team collaborated daily with their stakeholders β€” ensuring transparency, rapid iteration, and a shared vision.

Results That Matter

  • Live within 90 days, full MVP with video + calendar + payments completed
  • Over 1,000 successful video consultations within the first quarter
  • Reduced operational overhead β€” no need for external video calls, payment links, or manual booking management
  • Fully secure & payment-compliant platform
  • Ready for integration with EdTech, e-learning modules, and health records in future phases

Why This Project Stands Out

This project showcases our strength in delivering seamless, real-time user experiences that just work.

Whether you're creating a healthcare, booking, or professional consultation platform, our team can:

  • βœ“ Handle the entire product lifecycle β€” from strategy to deployment
  • βœ“ Develop platforms with booking, calendars, in-app payments, and live video
  • βœ“ Ensure security, scalability, and high performance across all devices
  • βœ“ Work as your dedicated tech partner, blending business goal alignment with technical execution